NCIC Inmate Telephone Services
Providing a Twenty First Century Inmate Telephone System Solution
We're keeping your Inmate Phone calls on I.C.E.
Comprehensive Prepaid Calling Platform

NCIC's Comprehensive Inmate Prepaid Calling feature adds support for Prepaid inmate phone calls within the confines of the I.C.E. platform.  When implemented, Prepaid Calling is integrated into I.C.E. call processing and provides the following functionality:

  • Allows or restricts calls based on standard I.C.E call controls such as PIN, called number, phone used, and time of day.
  • Checks account balance to determine whether the inmate has enough funds to place the call.
  • Configures Debit and Collect calling based on the call type: Local, IntraLATA, InterLATA, and International.
  • Inputs balance transactions for inmate accounts or pre-paid calling cards.
  • Low Funds offering collect call processing
  • Low Funds unable to process Prepaid-only calls
  • Prompts inmate callers of
  • Sets the minimum and maximum call durations based on account balances.
  • Reports on:
               a.  Account and System balance transactions
               b.  Call charges applied to the inmate account
               c.  Pre-paid phone numbers for Account

Our Prepaid Calling Platform leverages call rating technology which has demonstrated years of proven reliability in the industry. Using this new model, service providers can ensure all international calls are pre-paid while allowing domestic calls to be drawn on an account balance before switching to collect calling. Therefore, calls should never be denied and billing options are always available to the service provider.

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